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Review Our Refund Policy

Returns Policy and Cancelled Orders

ONLINE RETURNS POLICY
If you have received the wrong item or are unsatisfied with your purchase, please contact us via email within 2 days of receiving your order.

Please include in the email:
Your order number
Your order name
Your order contact number

In order to be eligible for a refund, the item must be returned in new condition, with all tags attached and in its original packaging. Upon confirmation of return, we will issue you with a refund for the price of the product.
CANCELLATION POLICY
In order to cancel your order, please email us at footwear@workbootwarehouse.com.au

Within this email please include:
Your order number
Your order name
Your order contact number

An email must be sent as cancellation can only be processed in writing. Please ensure this email is sent within 24 hours of placing the order in order to avoid any postage fees.